Account details

Ordering person

We do not send any spam

Person responsible for payment

Payer details

Destination address

Ordering prints experience

I expect full support
I know the basics, I have ordered prints before
I know all the issues, I order prints regularly

Customer service

Pricing & placing orders, verification of uploaded files via without customer service assistance

Premium service is a choice for customers who value their time, comfort and peace of mind.

Premium customer service standards:

  • Creating an account for the client.
  • Quotations and accepting orders by phone, e-mail or at the service office.
  • Recognition of the client's needs and suggesting the best known solutions
  • Advice on the selection of raw materials and the method of executing the order to meet the client's requirements
  • Cost optimization with specific customer needs.
  • Informing the client about any noticed errors and inaccuracies in the order.

Benefits of Premium Service:

  • On-site service at the Drukarnia Designer Customer Service Office.
  • Avoiding unnecessary expenses thanks to practical advice.
  • Avoiding selection errors when ordering and thus poorly executed orders.
  • Greater satisfaction with completed orders thanks to the implementation of assumptions.
  • Assigned customer supervisor overseeing the orders.
  • Higher priority in the order of service, quick response to inquiries, regardless of the load on the customer service office.
  • Technical support at every stage of the order.
  • Comfort and a sense of security.

Internet self-service

You do the following online only yourself

  • you create an account
  • you value
  • you make choices
  • you place an order

Disadvantages of the solution

If you do not have sufficient technical knowledge - you take the risk that the final product will not meet your expectations due to wrongly made choices.
You only place orders online - placing orders in person at the Designer Customer Service Office - not available
The workload of the customer service office directly affects the time of handling your inquiry. Drukarnia Online